Privacy Policy
CHENcan CNC is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and protect your data.
Information We Collect
We collect information to provide better services to our customers and partners. The types of information we collect include:
Personal Information
- • Name and contact details
- • Company information
- • Email addresses
- • Phone numbers
Business Information
- • Industry and application needs
- • Technical specifications
- • Purchase inquiries
- • Service requests
How We Use Your Information
CHENcan CNC uses the collected information for the following purposes:
Product & Service Delivery
Providing CNC machines, technical support, installation, and maintenance services.
Customer Communication
Responding to inquiries, providing quotes, and maintaining ongoing customer relationships.
Quality Improvement
Analyzing feedback to enhance our products and services continuously.
Data Protection & Security
We implement comprehensive security measures to protect your personal information:
Technical Safeguards
- • SSL encryption for data transmission
- • Secure server infrastructure
- • Regular security audits
Administrative Controls
- • Limited access to authorized personnel
- • Employee training on data protection
- • Confidentiality agreements
Information Sharing
CHENcan CNC does not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
Your Rights
You have the following rights regarding your personal information:
Access & Review
Request a copy of the personal information we hold about you.
Correction
Request corrections to inaccurate or incomplete information.
Deletion
Request deletion of your personal information under certain circumstances.
Data Portability
Request transfer of your data to another service provider.
Questions About This Policy?
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the information below.
info@chencanmachine.com
Phone
+86 18763926336
Address
Shandong & Jiangsu, China
Policy Updates
CHENcan CNC may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date above.
Effective Date: This Privacy Policy is effective as of January 2024 and applies to all information collected by CHENcan CNC.